Privacy Policy

Introduction

Course Mastery Pro ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our educational services.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access or use our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register for an account or enroll in courses
• Contact us through forms, email, or phone
• Subscribe to our newsletter or marketing communications
• Participate in surveys, contests, or promotional activities
• Interact with our customer support

This information may include:

• Name and contact information (email address, phone number, mailing address)
• Account credentials (username and password)
• Payment information (processed securely by third-party payment processors)
• Educational background and professional information
• Course progress and completion data
• Communications with us

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and usage patterns, including:

• IP address and location information
• Browser type and version
• Operating system
• Pages visited and time spent on our site
• Referring website addresses
• Device information and screen resolution

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. These may include:

• Essential cookies for website functionality
• Analytics cookies to understand site usage
• Preference cookies to remember your settings
• Marketing cookies for targeted advertising (with your consent)

How We Use Your Information

We use the information we collect for various purposes, including:

Service Provision

• Providing and maintaining our educational services
• Processing enrollments and managing your account
• Delivering course content and tracking progress
• Processing payments and managing billing
• Providing customer support and responding to inquiries

Communication

• Sending course-related notifications and updates
• Providing important service announcements
• Sending marketing communications (with your consent)
• Responding to your questions and requests

Improvement and Analytics

• Analyzing website usage and user behavior
• Improving our courses and services
• Developing new features and functionality
• Conducting research and analytics

Legal and Security

• Complying with legal obligations
• Protecting against fraud and unauthorized access
• Enforcing our terms of service
• Resolving disputes

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

Service Providers

We may share information with trusted third-party service providers who assist us in operating our website and providing services, such as:

• Payment processing companies
• Email service providers
• Web hosting and cloud storage providers
• Analytics and marketing platforms
• Customer support tools

Legal Requirements

We may disclose your information if required by law or in response to:

• Court orders or legal processes
• Government requests or investigations
• Compliance with regulatory requirements
• Protection of our rights and property
• Safety and security concerns

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction, subject to confidentiality agreements.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication procedures
• Employee training on data protection practices
• Secure data storage and backup procedures

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Your Rights and Choices

You have certain rights regarding your personal information:

Access and Correction

You may request access to your personal information and request corrections to inaccurate or incomplete data.

Data Portability

You may request a copy of your personal information in a structured, commonly used format.

Deletion

You may request deletion of your personal information, subject to legal and contractual obligations.

Marketing Communications

You can opt out of marketing communications at any time by:

• Clicking the unsubscribe link in emails
• Contacting us directly
• Updating your account preferences

Cookies

You can control cookie settings through your browser preferences, though this may affect website functionality.

Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. Specific retention periods depend on:

• The type of information collected
• The purpose for which it was collected
• Legal and regulatory requirements
• Legitimate business interests

When information is no longer needed, we securely delete or anonymize it in accordance with our data retention policies.

International Data Transfers

Your information may be processed and stored in countries other than your own. When we transfer personal information internationally, we ensure appropriate safeguards are in place to protect your data in accordance with applicable privacy laws.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information promptly.

Third-Party Links

Our website may contain links to third-party websites or services. This Privacy Policy does not apply to these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by:

• Posting the updated policy on our website
• Updating the "last modified" date
• Sending email notifications for significant changes
• Providing notice through our services

Your continued use of our services after any changes indicates your acceptance of the updated Privacy Policy.

Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

We will respond to your inquiries within a reasonable timeframe and work to address any concerns you may have about our privacy practices.